1. Information We Collect
We may collect the following types of information:
1.1 Personal Information: Information that identifies you as an individual, such as your name, email address, profile photo (optional), and any other details you provide during registration or profile updates.
1.2 Content Information: Data you upload, share, or create, including memories, photos, videos, biographies, tributes, and third-party links. While we collect information on the number of photos and videos uploaded, we do not have access to or review their content.
1.3 Usage Data: Information about your interactions with the Services, such as logins, page views, features accessed, time spent on the platform, and system-wide metrics such as the total number of users, memories created, and data usage per memory.
1.4 Device and Technical Information: Data about your device, such as IP address, browser type, operating system, and device identifiers.
1.5 Third-Party Information: If you link third-party services (e.g., social media accounts), we may collect information shared by those platforms.
1.6 Activity Data: Information such as the date you joined ImmortalApp.com, your last activity date, and metrics related to your interactions within the platform.
2. How We Use Your Information
We use the information we collect to:
2.1 Provide, maintain, and improve the Services; 2.2 Personalize your experience on the platform; 2.3 Process payments and manage subscriptions; 2.4 Communicate with you regarding updates, changes, or promotions; 2.5 Monitor and analyze usage trends and
improve platform functionality; 2.6 Enforce our Terms and Conditions and other policies; 2.7 Comply with legal obligations; 2.8 Send essential communications, including but not limited to:
· Registration confirmation emails to verify user authenticity;
· Password reset emails when users request a "Forgot Password" option;
· Notifications and reminders for birth and death anniversaries of memories created or shared with the user.
3. How We Share Your Information>
We may share your information in the following circumstances:
3.1 With Other Users: Content you upload or share, such as memories or tributes, may be visible to users with access permissions.
3.2 With Service Providers: Third-party providers who help us operate the platform, such as payment processors, analytics providers, and hosting services.
3.3 With Legal Authorities:
If required by law or to protect our legal rights, we may disclose your information to regulatory or law enforcement agencies.
3.4 In Business Transfers:
If ImmortalApp.com is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
3.5 No Sale of Data:
We do not sell, rent, or trade your personal information to third parties for marketing or advertising purposes.
4. Your Privacy Choices
4.1 Access and Update:
You can access and update your personal information through your profile settings.
4.2 Content Privacy:
You control the visibility of the memories you create, including who can view or edit them.
4.3 Data Deletion:
You may request to delete your account and associated data by contacting support at support@immortalapp.com. Please note that some information may remain in backup systems or as required by law.
4.4 Cookies:
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of the Services.
4.5 Password Responsibility:
You are responsible for maintaining the security of your account credentials, including your username, password, and access to the email address associated with your account. Immortalapp.com is not liable for any unauthorized access resulting from your failure to safeguard this information.
5. Data Security
We implement industry-standard security measures to protect your information, including:
5.1 Encryption of data during transmission; 5.2 Regular monitoring of systems for vulnerabilities; 5.3 Restricted access to personal data to authorized personnel only.
While we take reasonable steps to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information as long as necessary to provide the Services or comply with legal obligations. Content associated with inactive accounts may be deleted after a defined period, as outlined in our Terms and Conditions.
7. Children’s Privacy
The Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent. If we become aware of such data, we will delete it promptly.
8. International Users
If you are accessing the Services from outside Canada, please note that your information may be processed and stored on servers located across multiple regions where our third-party service providers operate. By using the Services, you consent to the transfer of your information to these locations. These locations may have data protection laws different from those in your jurisdiction.
9. Advertisements
We do not display third-party advertisements on the Services. Any communications or updates you receive from us are strictly related to the functionality and updates of ImmortalApp.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website, and the updated date will be indicated. Continued use of the Services after changes signifies your acceptance of the revised policy.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: support@immortalapp.com
Thank you for using ImmortalApp.com
